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What
size tent do I need?
How
do you anchor tents?
Do
stakes damage my asphalt parking lot?
When
do you install and remove a tent for my party?
Can
you put a tent on my back deck joined to the house?
Do
you allow customers to BBQ under your tents?
Do
you ever let the customer set up tents on their own?
What
about security of tents from vandalism or other damage?
When
do you do site inspections?
What
about truck access to the site?
Can
you have specifically timed delivery for my tent installation
so that I can meet the crew there?
Can
you set up a tent in the winter?
What
about heating tents in the winter?
Can
you plan my wedding, price quote it and send it to me via
email?
A
few other important things to consider when planning to rent
a tent for your event
Do
you need a deposit?
How
do you accept payment?
Can
you bill me?
What
is the difference between tents and canopies?
Can
tents or canopies be installed without staking?
What
size tent do I need?
First,
determine how many people you want to accommodate at any one
time for your event. Then refer to our Space Configuration
Guide for easy guidelines. Don’t forget to add some
extra space for such things as a buffet table, bar area, stage,
dance floor or whatever your situation may call for. After
you’ve added all those numbers up you’ll have
the total size you need. Then see which tent has close to
(or slightly larger) the same square footage and that’s
the one you want.
How
do you anchor tents?
We use
steel stakes that are 20” to 46” long driven into
the ground – that’s also the reason why we require
utility locates. The actual number of stakes and the size
of them will vary depending on the size and style of tent,
how much wind load they may be subjected to and the length
of time they will be set up. There are other things that we
can do depending on the situation but the end result has to
be within the manufacturer’s anchorage guidelines and
above all, safety and security if a storm does arise.
Do
stakes damage my asphalt parking lot?
The stakes
will make a hole about the size of a quarter which can be
repaired if needed with special asphalt plugs. There are some
locations that we have been installing the same size tents
for over ten years and we reuse the same holes over and over
again with no problem. After the holes are patched, you’ll
be hard pressed to even find them after a while, even if you
know exactly where to look.
When
do you install and remove a tent for my party?
If your
partly is on a Saturday for example, we usually install the
tent on Thursday or Friday depending on when your function
starts. We sometimes set up earlier depending on the situation
and how many projects might be scheduled for that week and
where they are located. Pickup is most often schedule for
Monday but we will ask you for the event start and end time
to determine exactly when the best time for pickup would be.
Another example would be for a Friday night dinner party that
starts at 6pm. In that case we might deliver everything on
Friday morning and pickup on Saturday. For most events, there
is no cut and dried time for installation and takedown because
of many different factors. We always strive to be flexible
and accommodate the needs of our customers balanced with what
is possible for our tent crews to do in a day.
For commercial projects we usually try to install everything
one day or several days prior to your event and then take
it down the day after. The actual timing can vary widely and
will depend on what other services you have to coordinate
inside such as stages, flooring, electrical, decorating, table
settings, audio visual etc. All these activities take time
so please plan accordingly. After hours and weekend installations
may be accommodated for a fee to be determined by the specifics
of your event (such as timing and manpower requirements to
fulfill your request).
Can
you put a tent on my back deck joined to the house?
Sometimes
we can, sometimes we can’t, it really depends on what
you’re planning to do and the size of your deck to start
with. The only way to determine what is possible, is to do
an inspection and advise from there. Quite often a small deck
or hand railings won’t fit one of our standard size
frame tents and leave at least four or 5 feet to work around
the perimeter. The height of the building eve or outside light
fixtures can sometimes interfere as well. You should measure
your deck first before calling because we will ask you those
questions and then you can get a ballpark estimate to determine
if it’s in your price range before coming out.
Do
you allow customers to BBQ under your tents?
No, barbequing
can possibly damage our tents. Also, the International Fire
Code states, “no open or exposed flame devices emitting
flame, fire or heat shall be permitted inside or located within
20ft of the tent”.
Do
you ever let the customer set up tents on their own?
No, Tents
& Events staff installs all of the tents we rent. We do
however carry light weight canopies for do-it-yourself installations
on lawns.
What
about security of tents from vandalism or other damage?
Fortunately
we have had very few incidents over the years but here are
some points to keep in mind while a tent is installed on your
property:
· You are responsible for any damages caused by vandalism
or unruly guests to any of the rental equipment. This is a
very rare occurrence because most events are either in a secured
locale or have overnight security service. A little common
sense is all that is needed usually to avoid any potential
problems.
· After considering the location of the tent, the type
of function and the time it will be on site, we can suggest
what will work best.
When
do you do site inspections?
The simple
answer is, when time permits or if we have been advised of
a special situation or work area conflict that we need to
know about. Usually, it’s pretty simple. If you measure
you own property and keep in mind the guidelines above of
a 5 foot work perimeter around the tent it’s usually
fine. Remember to look up for tree branches and wires and
mention any underground septic field or irrigation systems
that we should know about since the utility companies will
not mark those two things because they are your responsibility.
We recommend that you call PA One Call at (800) 242-1776 to
come out to check for any underground utilities. This is a
free service which insures that no utility lines are damaged
while installing the tent.
What
about truck access to the site?
Please
remember that most tent installations require us to be able
to drive right up to where we need to work because of the
size and weight of the tents that we may be setting up for
you. For large scale commercial projects this usually isn’t
a problem but does bear mentioning in case there are restrictions
for access that we don’t know about. If we do need to
transport materials more than a minimal distance from the
truck, and we are not notified ahead of time before our crew
arrives, it could affect our ability to have the tent up on
time. It could also affect our schedule which is sometimes
tight and thus affect another customer’s service down
the road. It may also require an additional fee. Again, we
try to be flexible but we have had instances where our truck
and work site were 250 yards away with 100s of pounds of tent
fabric and materials that needed to be hand carried.
Can
you have specifically timed delivery for my tent installation
so that I can meet the crew there?
We always
try to accommodate your request within reason. For us to coordinate
the installation of dozens of tents in many different locations,
we ask that you work with us and be as flexible as you can.
Sometimes if we can not be there at the same time as the customer,
we ask them to stake out the four corners and leave us a note
as to where the utilities are located underground. In order
to complete each day’s activities, we schedule tent
crews into zones that will go from one job to the other throughout
the day. Each location will take a certain amount of time
so we can estimate to some degree the timing of deliveries
and pickups but it’s never exact due to traffic or weather
conditions. We do have cell phones for all of our tent foremen
so at the very least we can keep you apprised of the situation
or give you a ‘heads-up’ call that they are on
the way. If you require a specifically timed delivery or pickup,
please call the office in advance and we’ll see what
we can do.
Can
you set up a tent in the winter?
Yes we
can. Please call us to discuss because there are problems
that arise in winter that sometimes make putting up the tent
impossible. Extreme weather and frozen ground are two areas
of concern.
What
about heating tents in the winter?
Yes,
we can heat tents as well without any problem but there are
a few extra things we have to do regarding winter rentals.
The best thing to do is call our office and speak to us about
some specific details so that we can advise you.
Can
you plan my wedding, price quote it and send it to me via
email?
No, there
are professional wedding planners that do that for a living
but we can help you with basic information if you review our
Space Configuration Guide for ideas first and go from there…
The most common things to keep in mind are:
· Is the tent being used for dinner or ceremony, or
both.
· How many guests are you expecting at the most?
· Are you having a head table platform?
· If so, how many people for the head table?
· Are you planning on having a dance area and or DJ
or band, how much room do you need for that?
· Are you having the people serve themselves via a
buffet line or is it being served by a caterer?
· Allow room for all these things and add them up so
you have a total square footage that you need, then refer
to the square feet capacity for tents and that is your starting
point.
A
few other important things to consider when planning to rent
a tent for your event
Allow
a minimum of 5 feet around the perimeter of the tent for setup.
That means if you order a 20’x20’ size tent, the
area you want to have for proper installation should be about
25’x25’ in size. We can of course work with smaller
areas than that but please advise us so that we can be prepared
when the crew arrives. Don’t forget to look up to see
if there are any tree branches hanging down or perhaps a fixture
on your house that may interfere with the top of the tent.
Underground and overhead utilities are always important to
watch out for when erecting a tent. On some occasions over
the years we’ve arrived on site to discover some very
large power lines right overhead of where our customer wants
their tents installed and had to move to a safe location or
we couldn’t put it up at all.
It is the customer’s responsibility to check with PA
One Call for location of underground utilities. This department
requires 3 days notice prior to install. Once you’ve
booked you tent with us, it’s usually a good idea to
make those calls for utility locates right away so that it
is done as far ahead as possible and best of all, this service
is provided totally free by the utility companies for everyone’s
benefit and protection.
Proper ground conditions for stake anchoring is required for
all tent installations. When you inquire or reserve a tent
we will ask you what the setup surface is; be it grass, dirt,
asphalt, concrete pad, interlocking patio bricks or a wood
deck – we have seen it all and there are special methods
and devices that we use for various situations. Not every
situation can be accommodated depending on the potential exposure
to wind should there be a storm, so please understand that
our policy is designed for the safety of everyone concerned.
Do
you need a deposit?
Yes,
we require a 25% deposit on all orders.
How
do you accept payment?
We require
a credit card to secure your order (we accept VISA, MasterCard,
American Express and Discover); however, you may pay by cash,
check or credit card. Final payment is due upon delivery.
If payment is not made upon delivery, the balance will be
applied to your credit card.
Can
you bill me?
Business
accounts may be established upon credit approval. Contact
our office and we will forward a credit application for you
to complete. Once we receive your completed credit application,
please allow up to 30 days for credit approval.
What
is the difference between tents and canopies?
Canopies
are light weight tension structures for Do-It-Yourself installation
on lawns. Canopies are ideal for shade or light rain, but
are not suited for windy or extreme weather conditions. Canopies
must be staked into the ground, and are held up by a center
pole(s) and ropes which must be extended 6’ out and
staked around the perimeter of the Canopy. Canopies are open
air structures, and do not have sidewalls.
Tents
& Events carries and installs two different types of tents:
Frame Tents & Century Pole Tents.
Frame
Tents are free standing structures which may be installed
on a variety of surfaces, and in close proximity to buildings
or other structures. Frame Tents have no center poles, so
you have the maximum amount of space available under the tent.
Frame Tents may be outfitted with optional lighting and sidewalls.
Although Frame Tents are essentially free standing, they must
either be staked, or weighted to ensure safety and security.
Century
Pole Tents are dramatic, high peaked tents which allow for
the largest capacity. Century Pole tents are beautiful, yet
heavy duty tension structures, which have a center pole(s),
and require staking. Pole Tents may be outfitted with optional
lighting and sidewalls. Please allow 10’ around the
perimeter of the Pole Tent for proper installation.
Can
tents or canopies be installed without staking?
Yes and
no. In most situations where staking is not an option, we
can install Frame Tents with weights instead of stakes. When
you call, please let us know that the tent must be weighted
so that we can come out for a site survey to determine feasibility,
and ensure proper installation. Canopies and Pole Tents are
tension structures which require staking and can not be weighted.
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